Stealthex.io Terms and Conditions of Use
Update November 2018
The following terminology applies to these Terms and Conditions of Use (our “Terms”), the Privacy and
Transparency Statement, and any and all other agreements between you and us: “Client,” “Customer,” “User,” “You,”
and “Your” refers to you, the person accessing Stealthex.io and accepting our Terms. “The Company,” “Stealthex,”
“Ourselves,” “Website,” “We,” and “Us” collectively refers to the Internet website Stealthex.io and to its
owners, operators, employees, directors, officers, employees, agents, insurers, suppliers, and attorneys. For the
avoidance of any doubt, the contracting parties in our Terms are you and Stealthex. “Party” refers to either you
or us. In these Terms, unless otherwise specified, words importing the singular include the plural and vice versa
and words importing gender include all genders. “Digital asset,” “asset,” “coin,” “cryptocurrency,” “good,”
“ledger entry,” “altcoin,” and “token” refer to blockchain-based software ledger data entries.
By using the Website, you represent and warrant that you are:
- at least 18 years old and have full capacity to contract under applicable law;
- only transacting on Stealthex with legally-obtained funds that belong to you;
- not furthering, performing, undertaking, engaging in, aiding, or abetting any unlawful activity through
your relationship with us or
- through your use of Stealthex; and,
- comporting with and obeying all applicable laws.
By accessing the website, you agree to be bound by our Terms, all applicable laws and regulations, and you agree
that you are responsible for compliance with—and that you are compliant with—applicable law. If you do not agree
with any of our Terms, you are prohibited from using or accessing the Website; your only recourse is to stop
using the Website. Any use of the Website is your deemed acceptance of our Terms as they may be modified and
amended from time to time. The materials contained in the Website are protected by applicable copyright and
trademark laws and treaties. You should check back often in case our Terms undergo changes.
Use of Stealthex may carry financial risk, and is to be used as an experimental software utility only. In no
event shall Stealthex be liable or responsible for any damages, claims, applications, losses, injuries, delays,
accidents, costs, business interruption costs, or other expenses (including, without limitation, attorneys’ fees
or the costs of any claim or suit), nor for any incidental, direct, indirect, general, special, punitive,
exemplary, or consequential damages, loss of goodwill or business profits, loss of cryptocurrency or digital
assets, work stoppage, data loss, computer failure or malfunction, or any other commercial or other losses
directly or indirectly arising out of or related to: our Terms; the Privacy and Transparency Statement; any
service of Stealthex; the use of Stealthex; any use of your digital assets or cryptocurrency on Stealthex by any
other party not authorized by you (collectively, all of the foregoing items shall be referred to herein as
“Losses”). Stealthex is hereby released by you from liability for any and all Losses. We disclaim any and all
warranties or guarantees, including any warranty of merchantability and warranty of fitness for any particular
purpose. The foregoing limitations of liability shall apply whether the alleged liability or Losses are based on
contract, negligence, tort, strict liability, or any other basis, even if Stealthex has been advised of or should
have known of the possibility of such losses and damages, and without regard to the success or effectiveness of
Notwithstanding anything else in our Terms, in no event shall the combined aggregate liability of Stealthex for
any Loss hereunder exceed 50 EUR.
3. Prices, Exchange Rates, and Confirmations
Cryptocurrency and digital assets are highly experimental and risky. Stealthex’s conversion service attempts to
provide accurate price and exchange rate information, but this information is highly volatile and can change
quickly without users necessarily being aware of these changes.
For normal orders, the exchange rate you receive is calculated at the time your payment is accepted. Due to
varying security between blockchains, your payment is typically considered “accepted” at six blocks confirmation.
It is important to note that a payment being broadcast to the blockchain network does not constitute an
acceptance by Stealthex of that payment.
Please contact customer support for more information on exchange rates.
4. Returns and Refund Policy
Returns and Refund Policy: Cryptocurrencies, tokens, and digital assets are, by their nature, generally
irreversible, and their exchange rates are highly volatile and transitory. We cannot be responsible for any
risk in use of the Website, including but not limited to exchange rate risk and market risk. All sales after a
Stealthex exchange are final.
If an error occurs with a user’s exchange or interface on the user’s side of the transaction, the “Order Status”
page on the Website will indicate whether or not the failed exchange will result in a refund of the user’s
deposited asset or the outgoing asset to which the user was exchanging.
The asset deposited by the user will be refunded to the user if the “Order Status” page either:
- indicates the exchange failed by displaying “failed” message; or,
- indicates the exchange got stuck in “awaiting exchange,” “pending confirms,” or “awaiting deposit” stages.
The outgoing asset will be exchanged and sent to the user if the “Order Status” page indicates a successful
exchange by displaying “Done” or “Completed”
Stealthex handle requests from users on a case-by -case basis. Any decisions by Stealthex with respect to refunds
or exchanges are final.
- All transactions from Stealthex to a user’s outgoing asset wallet shall be subject to all posted fees,
including but not limited to miner fees.
- Users have a maximum of 90 days to reclaim any assets that are held in the Stealthex system due to any
error, whether by you or us. Refund requests submitted after the 90 day period will not be refunded. Any
decisions by Stealthex with respect to refunds in these circumstances are final.
- Coins/tokens sent to the incorrect address (e.g., GNT sent to an ETH address) will be charged an Extraction
Fee of 50 EUR (in the equivalent of the mis-sent coin/token). The coin/token extraction process can take up
to 20 business days. If a user wishes to expedite this process, additional charges may apply.
- Unsupported coins/tokens that are deposited into our system to unrelated wallets cannot be extracted or
returned. Stealthex reserves the right to handle this on a case–by-case basis. Any decisions by Stealthex
with respect to such coins or tokens being deposited when no longer supported are final.
- Deposits under one (1) EUR are too small to be refunded due to the mining fee and administrative costs.
Stealthex shall not refund any coins or tokens that are worth less than one (1) EUR or equivalent value.
Users are advised not to use the service for orders under this size
- When user provides a destination address, this is the only address that output funds can be sent to. Any
decisions by Stealthex with respect to refunds in these circumstances are final.
- Stealthex only accepts one deposit per transaction ID (TXID). If your funds are deposited in a TXID with
more than one deposit, you will need to contact support to receive a refund. The exchange rate will not be
honored and your exchange cannot be completed.
- WARNING: There are fake websites pretending to be Stealthex (aka "phishing scams"). They use a misspelled
URL that looks like "stealthex.io" in order to trick users into sending them funds. DO NOT USE ANY SERVICE
THAT ISN'T EXACTLY LOCATED AT THE DOMAIN: "Stealthex.io" Stealthex is not responsible for funds that have
been sent to these fake Stealthex phishing sites. It is important that all users verify they are visiting the
correct URL (Stealthex.io) and search for the security certificate in the URL bar of their browser.
- Also, never trust private messages, solicitations, or requests for funds from people claiming to be
Stealthex unless you have verified that it is an official request from a company employee.
- When in doubt, contact us directly to verify any messaging. Stay diligent - and please report any phishing
scams to our team (firstname.lastname@example.org).
5. Prohibited Jurisdictions
It is prohibited to use or access Stealthex from the following jurisdictions:
- New York;
- North Korea and,
- Washington State
- Transactions from Users in these jurisdictions are prohibited, and Stealthex may seize any funds from Users
in these jurisdictions and donate them to a charity at Stealthex’s sole discretion. By accessing this site or
any services therein, you represent and warrant that you are not physically located in these prohibited
6. Permissible Use
Stealthex and all its services may be used only as a mechanism of software ledger entry translation between the
User and Stealthex. You are prohibited from using Stealthex for the purpose of translating ledger entries with
other parties, with the exception of explicit payment for goods and services.
Stealthex may revise our Terms at any time and without notice to you or third parties. By using the Website, you
agree to be bound by the then-current version of our Terms. We reserve the right to make any changes retroactive.
From time to time, we may need to spend time dealing with issues brought to us by customers. Where any customer
issue is not caused by our negligence or oversight, we reserve the right to recover reasonable administrative
costs spent addressing the customer issue.